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GENERAL PROTECTION FAULTS
Last updated November 4, 2003
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General Protection Fault is the catch-all for a protection violation that does not fall in another category. Several types of problems are included under this heading. The problem may be in Windows, an application, or a driver. Program updates or driver updates are the most common solutions. The Overview article below is the best general troubleshooter on the subject. Microsoft recommends using Dr. Watson to capture as much data about GPFs as possible — it will often provide a diagnosis and recommended solution (click the Details button on the error message if Dr. Watson is running).
OVERVIEW. See: What is a General Protection Fault? and GPF Causes & Troubleshooting Tips.
SEARCH FOR MORE GPF’s. If you cannot find your GPF Error Message below, try these links to search the Knowledge Base for others in Win95 Win98 Win ME.
PROGRAM | Causes GPF in: |
<Program Name> | DIBENG.DLL Win95, Win98, Win98 SE, Win ME, Win 2000 |
<Program Name> | GDI.EXE (with DeskJet 932C or 952C) Win98 SE, Win98 with IE5+ |
<Program Name> | GDI.EXE Win95, Win98, Win98 SE |
DEFRAG | USER.EXE Win95, Win98 |
EXPLORER | MMSYSTEM.DLL
Win95, Win98 QTW16.CPL Win95, Win98, Win98 SE, Win ME (opening Control Panel) QTW32.CPL Win95, Win98, Win98 SE, Win ME (opening Control Panel) |
FPXPRESS | GDI.EXE Win98 |
FREECELL | CARDS.DLL Win98, Win98 SE, Win ME |
ISSET_SE | <filename> Win95, 98 |
MMSYSTEM.DLL | (random GPFs) Win95, Win98, Win ME |
MSGSRV32 |
CMCODEC.DRV
Win98 CM8330SB Win95, Win98 (during startup or shutdown) USER.EXE Win98 (during startup or shutdown) |
MSTSC | GDI.EXE Win95, Win98 |
PROCDB | KERNEL32.DLL Win95, Win98, Win ME (with HP OfficeJet) |
RUNDLL | KERNEL32.DLL
Win95 KRNL386.DLL Win95 MMSYSTEM.DLL Win95, Win98, Win ME TAPI.DLL Win95 |
RUNDLL32 | (random GPFs)
Win95, Win98, Win ME MMSYSTEM.DLL Win95, Win98, Win ME NETDI.DLL Win95, Win98, Win ME (opening Network tool in Control Panel) |
SETUP | SETUP.EXE Win95, Win98, Win98 SE (during AOL install) |
SETUPX.DLL | KRNL386.EXE Win95 (using Add New Hardware wizard) |
SOL (Solitaire) | SOL.EXE
Win95, Win98 KRNL386.EXE Win95, Win98 KRNL386.EXE Win98, Win98 SE, Win ME |
SPOOL32 | <module unknown>
Win95, Win98, WinME KERNEL32.DLL Win95, Win98 |
Standby Mode | ATTWAVE.DRV Win95, Win98, Win98 SE |
SUWIN | 256_1280.DRV
Win95, Win98 KRNL386.EXE Win95, Win98, Win98 SE SETUPX.DLL Win95, Win98 SETUPX.DLL Win95, Win98, Win98 SE SUWIN.EXE Win98, Win98 SE, Win ME |
WINWORD | ATIR3.DRV Win98 |
WFVW32 | MGAPDX64.DRV WinFax Pro 8.01 (with Matrox video cards) |
WORDPAD | SCVRECD2.DLL Win98, Win 98 SE |